PRIVACY POLICY
RRA RETAILS (OPC) PRIVATE LIMITED (“We”, “Us” and “Our”) is the Owner and Operator of the Brand ‘SCENES’ and Website & Domain Name ‘www.scenesinc.com’, any other Linked Pages, Features, Content, Mobile Applications, and any other Services we offer from Time-to-Time in Connection with any of the Fore-going (Collectively, the “Website”).
All Contents of this Website (www.scenesinc.com) are the Property of RRA RETAILS (OPC) PRIVATE LIMITED and SCENES.
No Part of this Website including all the Text, Images & Videos etc., may be Re-Produced in any Form without the Prior Written-Consent.
SCENES is Committed to Respecting the Privacy of every Person who Shares the Information with us.
Your Privacy is Important to us and we Strive to take Reasonable Care & Protection of the Information we Receive from you.
This Privacy Policy describes how your Personal-Information is Collected, Stored, Processed, Dis-closed, Used, Shared and Transferred when you use our Website (www.scenesinc.com) or avail any Services Offered / Provided / Catered by us.
The Terms “Client”, “Customer”, “Visitor”, “You” or “Your” Refer to you as the User (Registered or Un-Registered) of our Website (www.scenesinc.com) and the Terms “We”, “Us” and “Our” Refers to the SCENES.
CONSENT -
By providing us your Personal-Information or Visiting or Browsing our Website (www.scenesinc.com) or placing an Order on our Website (www.scenesinc.com) or making Use of the Facilities provided by our Website (www.scenesinc.com), you hereby, provide your Consent to the Collection, Storage, Processing, Dis-Closure, Sharing and Transfer of your Personal-Information in Accordance with the Provisions of this Privacy Policy.
You Acknowledge that you are providing your Personal-Information out of your Free-Will.
If you are providing your Personal-Information on behalf of a 3rd-Party, then, you hereby, Accept and Confirm that you have the Legal-Authority to do so and to Agree to this Privacy Policy on behalf of a Minor, you hereby, Confirm that you are the Parent or Legal-Guardian of such a Minor.
You hereby, Consent that the Collection, Storage, Processing, Dis-Closure, Sharing and Transfer of any Personal-Information shall not cause any Wrongful-Loss to you if it is done in Accordance with the Provisions of this Privacy Policy.
If you do not Provide us with your Personal-Information or if you Withdraw or Recede the Consent to Provide us with your Personal-Information at any Point in Time, then, we shall have the Option not to Fulfil or Realize the Purposes for which the said Personal-Information was sought and we may Restrict you from using our Website (www.scenesinc.com).
PERSONAL-INFORMATION WE COLLECT -
The Types or Kinds of Information that we Collect about you include, but, are not Limited to the following:
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Name.
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Address (including the Country and Pin-Code / Postal-Code).
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Contact-Number / Mobile-Number / Phone-Number.
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Electronic-Mail (E-Mail) Address.
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Valid Financial-Information at the Time of Purchase of a Product or Service and / or On-Line Payment.
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User-Details as provided at the Time of Registration or thereafter.
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Records of Inter-action with the Representatives of the SCENES.
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Your Usage-Details such as Time, Frequency, Duration and Pattern of Use, Features used, and the Amount of Storage used.
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Master-Data and Transaction-Data and other Data Stored in your User-Account.
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Derivative-Data.
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Data from the Contests, Give-aways & Surveys etc.
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Any other Information that is Willingly Shared by you.
We Refer to this Collected Information as the “Personal-Information”.
We Collect the “Personal-Information” using the following Methods:
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When you Register on our Website (www.scenesinc.com).
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When you Provide your Personal-Information to us.
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During the course of Services provided to you by us.
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When you use the Features of our Website (www.scenesinc.com).
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By the use of “Cookies” (Discussed in more Detail Later).
We you Visit our Website (www.scenesinc.com), we Automatically Collect certain Information about your Device, including the Information about your Operating-System (OS), Website-Browser (Web-Browser), Website-Browser (Web-Browser) Language, Internet-Protocol (IP) Address, Referring Uniform Resource Locator (URL) / Website-Address, Time-Zone, and some of the Cookies that are Installed on your Device.
Additionally, as you Browse our Website (www.scenesinc.com), we Collect Information about the Individual Website-Pages (Web-Pages) or Products that you View, what Websites or Search-Terms Referred you to our Website (www.scenesinc.com), and the Information about how you Inter-act with our Website (www.scenesinc.com).
We Refer to this Automatically-Collected Information as the “Device-Information”.
We Collect the “Device-Information” using the following Technologies:
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“Cookies” are the Data-Files that are placed on your Device or Computer and often include an Anonymous Unique Identifier.
For more Information about the “Cookies”, and how to Dis-able the “Cookies”, Kindly Visit here: (http://www.allaboutcookies.org).
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“Log-Files” Track the Actions occurring on our Website (www.scenesinc.com), and Collect the Data including your Internet-Protocol (IP) Address, Website-Browser (Web-Browser) Type, Internet Service-Provider (ISP), Referring-Pages / Exit-Pages, and Date-Stamps / Time-Stamps etc.
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“Website-Beacons (Web-Beacons)”, “Tags” and “Pixels” are the Electronic-Files used to Record the Information about how you Browse our Website (www.scenesinc.com).
Additionally, when you make a Purchase or attempt to make a Purchase through our Website (www.scenesinc.com), we Collect the Information from you, including your Name, Billing-Address, Shipping-Address, Payment-Information (including the Credit-Card Numbers), Electronic-Mail (E-Mail) Address, and Phone-Number. But, we do not Store your Credit-Card and other Payment-Details with us.
We Refer to this Information as the “Order-Information”.
When we talk about the “Personal-Information” in this Privacy Policy, we are talking about the “Device-Information” and “Order-Information”.
HOW DO WE USE YOUR PERSONAL-INFORMATION?
We use the “Personal-Information” (including both the “Device-Information” and “Order-Information”) that we Collect generally to Fulfil any Orders placed through our Website (www.scenesinc.com) (including Processing your Payment-Information, Arranging for Dispatch / Shipping, and Providing you with the Invoices and / or Order-Confirmations).
Additionally, this “Personal-Information” (including both the “Device-Information” and “Order-Information”) may be used for various Purposes including, but, not Limited to the following:
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To Operate, Tailor, Improve and Optimize our Website (www.scenesinc.com) (for Example, by Generating the Analytics about how our Customers Browse and Inter-act with our Website (www.scenesinc.com), and to Assess the Success of our Campaigns related to both Marketing & Advertising).
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To Provide an Effective User-Experience.
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To Perform the Studies, Research & Analysis for Improving our Information, Analysis, Services and Technologies; and Ensuring that the Content and Advertising Displayed are Customized to your Interests and Preferences.
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To Communicate with you via. Phone, Short-Message Service (SMS), Electronic-Mail (E-Mail) and WhatsApp etc., for the Appointments, Order-Updates, Shipping-Updates, Technical-Issues, Payment-Reminders and other Security-Announcements etc.
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To Send the Promotional Mailings from us via. Short-Message Service (SMS), Electronic-Mail (E-Mail), Snail-Mail and WhatsApp etc.
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To Advertise the Products and Services of the SCENES and the 3rd-Parties.
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To Transfer the Information about you if we are Acquired or Merged with another Company.
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To Share with our Business-Partners for the Provision of specific Products you have Ordered so as to En-able them to Provide Effective-Services to you.
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To Administer or otherwise carry-out our Obligations in relation to any Agreement you have with us.
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To Build / Create your Profile on our Website (www.scenesinc.com).
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To Respond to the Sub-Poenas, Court-Orders or Legal-Process, or to Establish or Exercise our Legal-Rights or Defend against Legal-Claims.
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To Investigate, Screen, Prevent or take Action regarding the Il-Legal-Activities, Suspected-Fraud (in particular, your Internet-Protocol (IP) Address), Violations of our Terms of Use or Breach of our Agreement with you or as otherwise required by the Law.
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To Aggregate the Personal-Information for Research, Statistical-Analysis and Intelligence-Date for Business-Purposes, and to Sell or otherwise Transfer such Research, Statistical-Analysis and Intelligence-Data in an Aggregated or Non-Personally Identifiable Form to the 3rd-Parties and Affiliates.
USE OF COOKIES -
We may Store Temporary or Permanent “Cookies” on your Computer.
You can Erase or Choose to Block these “Cookies” from your Computer.
You can Configure your Computer’s Website-Browser (Web-Browser) to Alert / Notify you when we Attempt to Send you a “Cookie” with an Option to Accept or Refuse the “Cookie”.
If you have Turned-Off the “Cookies”, then, you may be Prevented from using certain Features or Options of our Website (www.scenesinc.com).
SHARING YOUR PERSONAL-INFORMATION -
We neither Rent or Sell your Personal-Information in Personally-Identifiable Form to anyone.
We Share your Personal-Information with the 3rd-Parties to help us use your Personal-Information, as Described above.
For Example, we use Wix to Power our On-Line Store – you can Read more about how Wix uses your Personal-Information here: (https://www.wix.com/about/privacy).
We also use Google Analytics to help us Understand how our Customers use our Website (www.scenesinc.com) – you can Read more about how Google uses your Personal-Information here: (https://www.google.com/intl/en/policies/privacy/).
You can also Opt-out Google Analytics here: (https://tools.google.com/dlpage/gaoptout).
Finally, we may also Share your Personal-Information to Comply with the Applicable Laws & Regulations, to respond to a Sub-Poena, Search-Warrant or other Lawful-Request for the Information that we Receive, or to otherwise Protect our Rights.
AGE OF CONSENT -
By using our Website (www.scenesinc.com), you Represent that you are at-least the Age of 18 or above and you have given us your Consent to Allow any of your Minor Dependents to use our Website (www.scenesinc.com).
CHILDREN'S DATA -
Our Website (www.scenesinc.com) and Services are not Designed for Individuals under the Age of 18.
As of the Effective Date of this Privacy Policy, we do not have actual Knowledge that we Collect, Keep / Save / Store or Share / Sell the Personal-Information of Individuals under the Age of 18.
If we Discover that we have Un-Intentionally Collected such Information, them we will take all the Reasonable and Appropriate Measures / Steps to Delete / Remove it as Quickly as Possible.
WIX -
Our Website (www.scenesinc.com) is Hosted on Wix.com Platform.
Wix.com provide us with an On-Line Platform that allows us to Sell our Products and Services to you.
Your Data may be Stored through Wix.com’s Data-Storage, Data-Bases and the General Wix.com Applications. They Store your Data on the Secure Servers behind a Fire-Wall.
All Direct Payment Gate-Ways offered by Wix.com and used by our Website (www.scenesinc.com) Adhere to the Standards set by ‘Payment-Card Industry Data Security-Standard (PCI-DSS)’ as Managed by the ‘PCI Security-Standards Council (PCI-SSC)’, which is a Joint-Effort of the Brands like American Express, Discover, MasterCard and Visa.
The ‘Payment-Card Industry Data Security-Standard (PCI-DSS)’ Requirements held us Ensure the Secure-Handling of the Credit-Card Information by our Store and its Service-Providers.
BEHAVIOURAL-ADVERTISING -
As Described above, we use your Personal-Information to Provide you with the Targeted-Advertisements or Marketing-Communications we Believe may be of interest to you.
For more Information about how the Targeted-Advertising works, you can visit the Educational-Page of the ‘Network-Advertising Initiative (NAI)’ here: (http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can Opt-out of the Targeted-Advertising by using the Links below:
✓ Facebook: (https://www.facebook.com/settings/?tab=ads)
✓ Google: (https://www.google.com/settings/ads/anonymous)
✓ Bing: (https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
Additionally, you can Opt-out of some of these Services by Visiting the Opt-out Portal of the ‘Digital-Advertising Alliance (DAA)’ here: (http://optout.aboutads.info/).
DO NOT TRACK (DNT) -
Kindly Note that we do not Alter / Change the Data-Collection of our Website (www.scenesinc.com) and use the Standard-Practices when we see a ‘Do Not Track (DNT)’ Signal from your Website-Browser (Web-Browser).
YOUR RIGHTS & CHOICES -
Depending on where you Live, you may have some or all of the Rights listed in relation to your Personal-Information.
However, these Rights are not Absolute, may apply only in certain Circumstances, and, in certain Cases, we may Decline your Request as Permitted by the Law.
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Right to Access / Know: You may have a Right to Request an Access to the Personal-Information that we hold about you.
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Right to Delete: You may have a Right to Request that we Delete the Personal-Information we Maintain about you.
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Right to Correct: You may have a Right to Request that we Correct an In-Accurate Information that we Maintain about you.
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Right of Portability: You may have a Right to Receive a Copy of the Personal-Information that we hold about you and to Request that we Transfer it to a 3rd-Party, in certain Circumstances and with certain Exceptions.
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Restriction of Processing: You may have the Right to ask us to Stop or Restrict our Processing of the Personal-Information.
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Withdrawal of Consent: Where we rely on the Consent to Process your Personal-Information, you may have the Right to Withdraw this Content.
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Right to Appeal: You may have a Right to Appeal our Decision if we Decline to Process your Request. You can do so by Replying Directly to our Denial.
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Managing Communication Preferences: We may send you Promotional E-Mails, and you may Opt-out of Receiving these at any Time by using the Un-Subscribe Option Displayed in our E-Mails to you. If you Opt-out, we may still send you the Non-Promotional E-Mails, such as those about your Account or Orders that you have made.
You may Exercise these Rights where Indicated on the Services or by Contacting us using the Contact-Details provided on our Website (www.scenesinc.com).
To Learn, more about how Wix uses your Personal-Information and any Rights you may have, including the Rights related to the Data Processed by Wix, you can visit here: (https://www.wix.com/about/privacy).
We will not Discriminate against you for Exercising any of these Rights.
We may need to Verify your Identity before we can Process your Requests, as Permitted or Required under the Applicable Law.
In Accordance, with the Applicable Laws, you may Designate an Authorized Agent to make Requests on your behalf to Exercise your Rights.
Before Accepting such a Request from an Agent, we will Require that the Agent provide the Proof that you have Authorized them to act on your behalf, and we may need you to Verify your Identity Directly with us.
We will Respond to your Request in a Timely-Manner as Required under the Applicable Law.
INTER-NATIONAL TRANSFERS -
If you are a European Resident, you have the Right to Access the Personal-Information we hold about you and to ask that your Personal-Information be Corrected, Up-dated, or Deleted / Removed.
If you would like to Avail / Exercise / Use this Right, then, Kindly Contact us through the Contact-Information mentioned below.
Additionally, if you are European Resident we Note that we are Processing your Information in order to Fulfil the Contracts we might have with you (for Example, if you make an Order through our Website (www.scenesinc.com)), or otherwise to pursue our Legitimate Business-Interests Listed above.
Additionally, Kindly Note that your Information will be Transferred outside of Europe, including to Canada and the United States of America (USA).
SECURITY -
The Security of your Personal-Information is Important to us.
We have Adopted Reasonable Security-Practices and Procedures including Role-based Access, Password-Protection & Encryption etc., to Ensure that the Personal-Information Collected is Secure.
You Agree that such Measures are Secured and Adequate.
We Restrict the Access to your Personal-Information to Us and Our Affiliates’ Employees, Agents, 3rd-Party Service-Providers, Partners, and Agencies who need to know such Personal-Information in relation to the Purposes as specified above in this Policy and provided that such Entities Agree to Abide by this Privacy Policy.
While we will Endeavour to take all Reasonable and Appropriate Steps / Measures to keep Secure any Information which we hold about you and Prevent Un-Approved / Un-Authorized Access, Use or Exposure, you Acknowledge that the Internet is not 100% Secure and that no Safety & Security Efforts are Im-Penetrable / Im-Pervious and that we cannot Provide any Absolute-Assurance regarding the Security of your Personal-Information.
We will not be Liable in any way in relation to any Breach of Security or Un-Intended Dis-Closure, Exposure or Loss of Information caused by us in relation to your Personal-Information.
3rd-PARTY LINKS -
During your Inter-actions with us, it may happen that we Provide / Include the Links and Hyper-Links of the 3rd-Party Websites.
It may also happen that you Click the Links and Hyper-Links of the 3rd-Party Websites.
The Listing of such 3rd-Party External-Websites (by “You” or by “Us”) does not Imply an Endorsement of such a Website by the SCENES.
Such 3rd-Party Websites are Governed by their own Terms & Conditions and when you Access such 3rd-Party Websites, then, you will be Governed by the Terms & Conditions of such 3rd-Party Websites.
We do not make any Representations regarding the Availability and Performance of any of the 3rd-Party External-Websites.
We are not Responsible for the Content, Terms of Use, Privacy Policies and Procedures / Practices / Steps / Measures of such 3rd-Party Websites.
This Privacy Policy applies Exclusively and Only to the Data Prepared by us.
You should Contact the Significant 3rd-Party Websites for more Information about how your Personal-Information Data is Processed and Protected by them.
ACCESS -
If you need to Up-date or Correct your Personal-Information or have any Grievance regarding the Processing or Storing or Use of your Personal-Information, for any Reason, then, you may Send the Up-dates and Corrections to us here: (support@scenesinc.com) and we will take all the Reasonable Efforts to include the Changes within a Reasonable Period of Time.
COMPLIANCE WITH THE LAWS -
You are not Allowed to use the Services of our Website (www.scenesinc.com) if any of the Terms of this Privacy Policy are not in Accordance with the Applicable Laws of your Country.
GOVERNING LAW -
These Terms of Service and any separate Agreements, whereby, we Provide you the Services shall be Governed by and Construed in Accordance with the Laws of India.
DATA-RETENTION -
When you make a Purchase through our Website (www.scenesinc.com), we will Maintain your “Order-Information” for our Records unless and until you ask us to Delete this Information.
TERMS OF STORAGE OF PERSONAL-INFORMATION -
SCENES shall Store your Personal-Information at-least for a Period of 3 Years from the Last Date of Use of the Services or Website (www.scenesinc.com) or for such Period as may be Required by the Law.
CHANGES TO THE PRIVACY POLICY -
We may Up-date this Privacy Policy from Time-to-Time in order to Reflect, for Example, Changes to our Practices or for other Operational, Legal or Regulatory Reasons.
When we Up-date our Privacy Policy, we may Notify you of the Up-date over an E-Mail. If you do not Agree to the Amendments, then, Kindly do not use our Website (www.scenesinc.com) any Further.
If our Legally-Registered Company (RRA RETAILS (OPC) PRIVATE LIMITED), Brand (SCENES) or Website (www.scenesinc.com) is Acquired or Merged with another Company, Brand or Website, then, your Information may be Transferred to the New Owners so that we may Continue to Sell Products to you.
AGREEMENT TO RECEIVE COMMUNICATION -
By Accepting these “Terms of Service”, you Consent to Receive the Communications from us through various Channels, including In-App Messages, Short-Message Service (SMS), Rich Communication Services (RCS), Electronic Mail (E-Mail), Promotional-Calls & Marketing-Calls, and News-Letters etc.
These Communications may pertain to your Registration, Transactions Conducted on our Website (www.scenesinc.com), Promotional-Campaigns, Up-dates about our Services, and Relevant-Offers from us or our 3rd-Party Partners (where Applicable).
GRIEVANCE REDRESSAL AND NODAL OFFICER -
We have Appointed Mr. Aashish Verma as a Grievance Redressal and Nodal Officer to address any Issues or Concerns or Grievances that you may have regarding the Processing of your Personal-Information.
If you have any such Grievances, then, Kindly Write to our Grievance Redressal and Nodal Officer at: (support@scenesinc.com) and our Grievance Redressal and Nodal Officer will attempt to Resolve your Issues or Concerns or Grievances in a Timely-Manner.
CONTACT US -
For more Information about our Privacy Practices, if you have Questions, or if you would like to make a Complaint, then, Kindly Contact our Customer Support-Team by an E-Mail here: (support@scenesinc.com).
We’re here to Help!